Delivery Information

Australia

  • FREE shipping for  purchases over $60!(exclude the Luggage product)
  • Flat rate shipping of $10 for orders under $60.
  • FREE shipping for all purchases if you pick up the bags at any our stores(please note that all the Luggage product shipping only available "pickup from store" )
  • All stock located and sent from Sydney
  • Fastway and Australia Post, most items delivered within 1-5 business days.

Please note, payment via Direct Debit via PayPalcan take anywhere from 4-6 business days to clear. We will despatch items oncethese type of payments clear. Payment via credit card is instant.

Where are items shipped from?

Unlike the majority of sites online that shipfrom overseas, all our stock is stored and shipped from our warehouses inSydney, giving you the peace of mind that your order will be processed and received quickly and efficiently. 

Shipping Timeframe

We strive to process and dispatch orders as quickly as possible, and this usually occurs within one working day of the order being placed. Please see below estimated shipping time frames for your order to be shipped as occasionally there might be delays with Australia Post.Your orders will be delivered during normal business hours.

State

Estimated Delivery Time frame

NSW & ACT

1 - 2 Working Days

VIC

1 - 2  Working Days

QLD & SA

3 -  6 Working Days

WA, TAS & NT

1 - 6  Working Days

Order Status and Tracking

Once your order has been dispatched, an email notification will be sent to your email address with a tracking number.

To track the shipping status of your order,please refer to the email.

International

If you have any special shipping needs, just contact us as we can most likely make arrangements on request.    

If you have any questions, please feel free to contact us:


Address :
Suite 4, Level 3, 110 Church St,
Parramatta,
NSW - 2150
Tel : (02) 8091 3118
Email : travelplusgroup@swisswin.com.au

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